Virtual Consultation Service - Mechanical Diagnostics

Avoid the queues in the cold!

We now offer 2 online consultation services!

A personalized mechanical diagnostic service as well as a purchasing advice service .

No need to travel for your questions! Our mechanical service and sales advisors are here to help you!

Schedule an appointment for a mechanical diagnostic video consultation with:

Alexis | Specialist mechanic and experienced cyclist

At the time of the consultation, click on the Zoom link and join the call with Alexis.

During the 15-minute call

Alexis will discuss your mechanical problem with you in order to resolve the situation remotely or make a diagnosis before taking your bike to our mechanical workshop.

*We will credit the amount of $19.99 of your consultation if your bike needs to be brought to our workshop.

This consultation does not require any commitment to use our in-store mechanical services! We hope you enjoy it!